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Operations

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Job ID:

162146

Location:

El Dorado, AR 

Category:

Information Technology, Telecommunications

Salary:

per year
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Job Views:

780

Zip Code:

71730

Posted:

02.27.2015
col-wide   

Job Description:

Job Description

Position Purpose:


Associates in store Operations positions ensure the store is stocked and ready for business every day, as well as provide merchandise loading assistance to our customers. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. Operations position types may include Bay Integrity Associates, Freight Team Associates, Lot Associates, RTV, and Receiving Associates.

Major Tasks, Responsibilities & Key Accountabilities:


  • Examines and inspects stock items for wear or defects, reporting any damage to supervisors


  • Follows all loss prevention policies and procedures


  • Marks stock items using identification, and stock location based on turnover, environmental factors, and physical capabilities of

    facilities


  • Stocks merchandise onto shelves for customer availability; requires sorting and staging of merchandise to sales floor


  • Builds end caps and promotions


  • Provides fast, friendly service


  • Approach customers to determine if they need help loading product

    into vehicles


  • Loads customer products into vehicles


  • Unloading merchandise using designated equipment


  • Understanding carrier unload processes for efficient freight

    management


  • Identifying and reading vendor packing slips, carrier shipping

    documents, UPC labels and other receiving documents and comparing to purchase orders to ensure accuracy


  • Nature and Scope:

  • Due to forklifts and other heavy equipment traveling through the

    store, temporary cracks may appear in the floor, causing an uneven walking surface


  • The warehouse environment can be dusty and noisy


  • Doors are frequently open, causing drafts and interior temperature

    changes


  • Floors around work area may become slippery during wet weather

    conditions


  • May have to handle merchandise and work with tools with sharp

    edges


  • Passing forklifts emit gas fumes


  • Tools, supplies and related merchandise may contain hazardous

    materials





  • Environmental Job Requirements:




    Environment:


    Usually in a comfortable environment but with regular exposure to

    factors causing moderate physical discomfort from such things as dust, fumes or odors



    Travel:


    Typically requires overnight travel less than 10% of the time .

    Minimum Qualifications

    Must be eighteen years of age or older


    Must be legally permitted to work in the United States


    Additional Minimum Qualifications:


    Education Required:

    The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED



    Physical Requirements:

    Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-50 pounds)



    Additional Qualifications:


    Physical Job Requirements


  • Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items


  • - Requires the ability to move around the store and maneuver merchandise when necessary

  • Responding to public address system announcements


  • - Requires listening for customer service calls, personal pages and general information announcements

  • Walking and Standing


  • - Requires moving around the store to assist Customers

  • Identifying and reading reports, tickets and UPC labels


  • - Requires recognizing, identifying and using merchandise and necessary reports .

    Preferred Qualifications

    Knowledge, Skills, Abilities and Competencies:

  • Attention to Detail: Concentrates for an extended period of time; catches errors before completing assignments; maintains high quality standards for his/her work


  • Customer Driven: Provides outstanding customer service (to both internal and external customers); follows through on responsibilities to customers; recovers from any errors made and leaves customer satisfied


  • Gets Things Done: Demonstrates the ability to get results despite a large workload, competing demands and a fast-paced environment


  • Acts with Integrity: Demonstrates responsible and honest behavior in all Home Depot roles
  • .

    Company Description:

    From the top down, the key to business at The Home Depot is customer service.



    In the stores you'll have thousands of customers every day with all kinds of questions. You have to know the store layout, be familiar with products and services, and offer assistance on a variety of projects.



    If you're fired up by a rapid-paced environment and can smile through the busiest days, then you'll love being a part of our customer service team.



    The Home Depot is looking for associates who are flexible, positive and eager to pitch in and help those around when needed. In other words, we're looking for team players.


    Company Info
    The Home Depot

    Company Profile



    Company Info

    The Home Depot

    Phone:
    Web Site:

    Operations

    col-narrow-left   

    Job ID:

    162146

    Location:

    El Dorado, AR 

    Category:

    Information Technology, Telecommunications

    Salary:

    per year
    col-narrow-right   

    Job Views:

    780

    Zip Code:

    71730

    Posted:

    02.27.2015
    col-wide   

    Job Description:

    Job Description

    Position Purpose:


    Associates in store Operations positions ensure the store is stocked and ready for business every day, as well as provide merchandise loading assistance to our customers. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. Operations position types may include Bay Integrity Associates, Freight Team Associates, Lot Associates, RTV, and Receiving Associates.

    Major Tasks, Responsibilities & Key Accountabilities:


  • Examines and inspects stock items for wear or defects, reporting any damage to supervisors


  • Follows all loss prevention policies and procedures


  • Marks stock items using identification, and stock location based on turnover, environmental factors, and physical capabilities of

    facilities


  • Stocks merchandise onto shelves for customer availability; requires sorting and staging of merchandise to sales floor


  • Builds end caps and promotions


  • Provides fast, friendly service


  • Approach customers to determine if they need help loading product

    into vehicles


  • Loads customer products into vehicles


  • Unloading merchandise using designated equipment


  • Understanding carrier unload processes for efficient freight

    management


  • Identifying and reading vendor packing slips, carrier shipping

    documents, UPC labels and other receiving documents and comparing to purchase orders to ensure accuracy


  • Nature and Scope:

  • Due to forklifts and other heavy equipment traveling through the

    store, temporary cracks may appear in the floor, causing an uneven walking surface


  • The warehouse environment can be dusty and noisy


  • Doors are frequently open, causing drafts and interior temperature

    changes


  • Floors around work area may become slippery during wet weather

    conditions


  • May have to handle merchandise and work with tools with sharp

    edges


  • Passing forklifts emit gas fumes


  • Tools, supplies and related merchandise may contain hazardous

    materials





  • Environmental Job Requirements:




    Environment:


    Usually in a comfortable environment but with regular exposure to

    factors causing moderate physical discomfort from such things as dust, fumes or odors



    Travel:


    Typically requires overnight travel less than 10% of the time .

    Minimum Qualifications

    Must be eighteen years of age or older


    Must be legally permitted to work in the United States


    Additional Minimum Qualifications:


    Education Required:

    The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED



    Physical Requirements:

    Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-50 pounds)



    Additional Qualifications:


    Physical Job Requirements


  • Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items


  • - Requires the ability to move around the store and maneuver merchandise when necessary

  • Responding to public address system announcements


  • - Requires listening for customer service calls, personal pages and general information announcements

  • Walking and Standing


  • - Requires moving around the store to assist Customers

  • Identifying and reading reports, tickets and UPC labels


  • - Requires recognizing, identifying and using merchandise and necessary reports .

    Preferred Qualifications

    Knowledge, Skills, Abilities and Competencies:

  • Attention to Detail: Concentrates for an extended period of time; catches errors before completing assignments; maintains high quality standards for his/her work


  • Customer Driven: Provides outstanding customer service (to both internal and external customers); follows through on responsibilities to customers; recovers from any errors made and leaves customer satisfied


  • Gets Things Done: Demonstrates the ability to get results despite a large workload, competing demands and a fast-paced environment


  • Acts with Integrity: Demonstrates responsible and honest behavior in all Home Depot roles
  • .

    Company Description:

    From the top down, the key to business at The Home Depot is customer service.



    In the stores you'll have thousands of customers every day with all kinds of questions. You have to know the store layout, be familiar with products and services, and offer assistance on a variety of projects.



    If you're fired up by a rapid-paced environment and can smile through the busiest days, then you'll love being a part of our customer service team.



    The Home Depot is looking for associates who are flexible, positive and eager to pitch in and help those around when needed. In other words, we're looking for team players.